Saturday 19 March 2011

The six stages of communication

In training theory I learned there are 6 points upon the path of a communicated concept or idea. There is the idea or concept itself. This is at the sender stage. There is how they translate it for communication in their head, whatever that process be. The part which involves them communicating through speech and language, in many forms.

That's the sender side. The receiving side is the hearing and comprehension of the received communication. There is the interpretation, understanding and fitting of (for we all suffer from the problems of a Bayesian mind) what's received. The final stage is the received idea or concept.

In perfect communication or teaching the first and final parts look exactly the same. In real life even the simplest communication of ideas and concepts can be marred by many factors.

A good trainer needs to work to overcome all those barriers. At the same time they must be able to listen too.

The ideal is perfect accuracy with which the complex concepts can be refined to accuracy. Communication is vitally dependent on low error rates. Humanity's progress seems to be because of rather than inspite of these errors.

So perhaps I'm wrong. Perhaps it's just awareness of these states of communication and the possibility for error. Error is a creative thing and provides value even in technical fields of endeavour.

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We It comes in part from an appreciation that no one can truly sign their own work. Everything is many influences coming together to the one moment where a work exists. The other is a begrudging acceptance that my work was never my own. There is another consciousness or non-corporeal entity that helps and harms me in everything I do. I am not I because of this force or entity. I am "we"